ABOUT US

FAQ

ABOUT US

FAQ

The questions we get asked every day
about building websites and digital marketing.

There is no such thing as a silly question. Only silly answers.

How long does it take to design and build a website?

The time it takes to produce a website depends on the size and complexity of your site but for websites of 10 pages and under we aim to get your site live within 30 days (but usually much less) provided you have ALL your content ready to go. When you decide to hire us, we will allocate you a timeframe for the project. 

Do I need my own domain name?

We don't sell domain names so you can BYO or we can direct you to Google domains to purchase one. Rest assured we'll help with all the technical stuff to get your site up and running!

Do you provide email services?

We don't sell email services but we can recommend using GSuite (google) for your business email. If you prefer Outlook we suggest Rackspace. If you need assistance we're happy to help where we can.

Will my website work on mobile devices?

Yes it will. All the websites we design look great on all devices. 

What is a Content Management System?

A Content Management System is a tool that allows you to maintain the pages of your website yourself, without the need for any technical skills. A CMS allows you to edit and add pages, images, products or blog entries to your website. No additional software is required – all you need is a web browser and an internet connection. We specialize in WordPress (CMS) which powers more than 25% of the internet.

Do you provide training?

Yes we do. As part of the handover process, we provide all of our clients with training so they can use their website and get the most value out of their investment. We also provide WordPress training videos, so you can refer to these at anytime if you need help using your website.

Can you help me with PPC, Social Media, and Email Marketing?

We sure can. We develop digital marketing solutions to achieve business goals. We build sites that drive traffic and convert visitors into customers. Best of all we understand that many small businesses operate on a small budget so we can tailor a package to suit.

What is Search Engine Optimisation (SEO)?

Search Engine Optimisation is all about getting your website higher up in the search results on search engines such as Google. The higher up the results you are the more traffic (and customers) you’re likely to get. One thing which we unfortunately cannot guarantee (and nobody can) is to get you to the top of Google's listings. What we can do is make sure that your site is positioned with the best possible chance to climb as quickly as possible.

Do you write the content for my site?

To rank well on google and to generate leads it is crucial to have keyword optimized copy on your site. This is why we offer copywriting services . Of course you also have the option of writing your own if your budget does not stretch.

Can you design my logo and business cards?

Yes, we've partnered with one of the best graphic design agencies in Australia to offer full-service graphics packages to suit your budget. From logo design to printing business cards and brochures we've got you covered. 

What is a domain name?

A domain name is your address on the internet. Typically this would be something like yourcompany.com.au

What is web hosting?

Web hosting is a service that allows your website to be viewed on the Internet. It’s basically a computer housed in a data centre that runs your website and email.